What makes the Zerion Software, iFormBuilder platform different from other mobile solutions?

This question is asked of us over and over every year. Besides the iFormBuilder platform being in a league of its own, iFormBuilder is different because of the Zerion Software team. Modest but agile (we’re hiring!), our team puts customers first. Here are just a few of the ways we support you and your projects.

IMPLEMENTATION SUPPORT

You can build it yourself, but you don’t have to! The iFormBuilder Implementation team works with enterprise customers and their deployments. Our implementation teams are able to work with you as you jumpstart your mobile data collection project, to supporting a growing deployment, or as you explore ways to implement new workflows to save time, money, and resources.

CHAT SUPPORT

Always available in the corner of iFormBuilder.com and the Customer Success Center, chat support is a great way to ask our team a quick question or be directed to the right resource. Chat with a real, live human person…no robots around here! Our agents on chat work to support all time zones 5 days a week.  If you happen to have a question while they are away, do not fear! You can still submit your question and they will answer it the next time they log in.

PERSONALIZED TRAINING AND CERTIFICATIONS

“If everyone is moving forward together, then success takes care of itself.”- Henry Ford. We want to make you and your team are successful and training is a big part of that. With our Training and Certification programs groups receive an intimate training experience. Individuals walk away feeling confident in their iFormBuilder skills and have all the tools needed to deploy projects successfully with best practices. Large enterprise customers can feel confident sharing some of the form building responsibilities with users after they have completed our Form Builder Certification program. We recognize that each project and each individual's role in the project is unique and that is why we offer multiple training offerings: Private Online or Onsite Training, Form Builder Certification and the KickStart Training Program.

FREE SPECIAL TOPIC AND TRAINING WEBINARS

Whether you are new to the platform or looking to do more, there is a webinar for you! The iFormBuilder Training webinar sessions are designed to help users at all stages of their projects improve knowledge of Form Building, discover how to integrate data with other platforms, or how to best manage iFormBuilder projects. Join us for a Special Topics Webinar to be introduced to new ideas, integrations, showcase customers solutions and upcoming products from the Zerion Software team. In these free live sessions, we love customer interaction whether asking questions on the material being presented or are presenting material themselves, it is great to learn from each other.

PROFESSIONAL SERVICES

The iFormBuilder Professional Services team brings projects to life! Professional Service engagements range from product feature enhancements, to on-site project discovery days, to web-service creation, to development consulting. This team has everything you need to make your enterprise deployments successful.