User Management Users
PLEASE NOTE: These instructions are used for specifically for the new User Management interface.
If you’d like to discuss upgrading to the new User Management interface, you can chat with one of our agents below or send an email to firstname.lastname@example.org and someone will reach out to you ASAP.
Table of Contents
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How do I edit a user's password?
To update a user's password (or your own) in the User Management interface, please follow the instructions below. The example below will be updating another user's password.
STEP 1. From the Admin Portal, click the Mega Menu and select User Management.
STEP 2. Search for the user you wish to edit. You can search using the following fields:
- First Name
- Last Name
STEP 3. Click the "eye" icon for the user you'll be editing.
STEP 4. Click Change Password to update the user's password.
STEP 5. In the pop-up prompt, type in the New Password, Confirm New Password and then enter in YOUR password (the password associated to your login).
- At least 8 characters
- At least one upper case
- At least one lower case
- At least one number
STEP 6. Click Save if no other changes are needed.
How do I edit my own password?
You have the option to edit your own password in the User Management interface or you can go to the My Profile section. Please follow instructions on how to edit your password through My Profile.
STEP 1. From the Admin Portal, click the Mega Menu and select My Profile.
STEP 2. Under General Information, click Edit Profile.
STEP 3. In the prompt that appears, enter in your New Password and Confirm New Password. If no other changes are needed, click Save.