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How do I purchase additional users?
PLEASE NOTE: These instructions are for Server Admins with ZIM-enabled accounts only. If you are still on the classic interface, please use these instructions here.
STEP 1. Hover over the Mega Menu and under Company click Billing.
STEP 2. Under Subscription Information click Update Subscription.
STEP 3. In the Current Number of Users field enter the total number of users you'd like the account to have. In this example, I had 400 and want to add 5 more users for a total of 405. Click Save.
STEP 4. Click the checkmark to confirm the number of users you'll be adding and type in CONFIRM PURCHASE. The Confirm button will become activated. Click the button to confirm.
STEP 5. Confirm the total and click Submit.
STEP 6. On this step, you can either click "here" to allocate the users to different profiles or simply click "done".
You can now create your new users.