Why am I getting an error when trying to connect to Zerion Documents?

iFormBuilder Documents Common Questions

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Table of Contents

• Error: Sorry, but you don't have the correct token. Please try again.
• Error: admin.formstack.com refused to connect

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Error: Sorry, but you don't have the correct token. Please try again.

For those of you who were running into the below error when using Zerion Documents on a Chrome browser, the issue has been resolved as of 9/9/2020.

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Error: admin.formstack.com refused to connect

If you are getting the "admin.formstack.com refused to connect" error while using the Chrome browser in Incognito mode, you will need to configure the browser to allow Third-Party Cookies.