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How do I purchase support hours?

purchasing iForm support


To purchase support hours, please follow the instructions below.

PLEASE NOTE:  Only Company Admins have the ability to purchase support hours.


STEP 1: Hover over the Company tab (A) and select Billing (B).

purchasing iForm support

STEP 2: On the next page, click Change Account Level.

purchasing iForm support

STEP 3: Enter the quantity of support you would like to purchase.

PLEASE NOTE: The 1-hour blocks of support should only be purchased for situations that involve data restore, data export, etc.  For form building, the 4-hour block should be purchased.

purchasing iForm support

STEP 4: Click Proceed with Upgrade.

purchasing iForm support


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