If you forget your password, please follow the instructions below to reset it.
STEP 1. On the Web Portal login screen, if you enter your password incorrectly, you will be prompted to reset it.
STEP 2. To have the reset email sent, enter either your username (A) or the email address that is associated with the user (B), and press the Reset Password button (C).
STEP 3. You will receive a message that an email has been sent.
STEP 4. You will receive an email similar to the one below. Please click the link to be redirected to the password reset screen.
STEP 5. Enter your new password and confirm. Be sure to follow the guidelines for the password criteria.
STEP 6. Login with your new password.