Error: Invalid parentId. Subform requires parentId to be non-zero.


To resolve this error please re-sync your device. This is a fail-safe built in that doesn't allow children (subform records) to be sent to the server without having a valid PARENT_RECORD_ID.

Typically the cause of this error is you have synced you device in an area of poor connectivity and the device needs to be synced to obtain a valid PARENT_RECORD_ID.

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    Guy Swartwout

    The proposed remedy did not solve the problem.

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    Tony Ruth

    Hi Guy, can you please try again and also post back your network speeds that you have when you see the error.

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